What is SchoolVan?
SchoolVan is a school transportation technology platform. It connects parents, drivers and schools around assigned school transport journeys through a mobile application and a separate admin environment.
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Frequently asked questions.
General information about the SchoolVan mobile application and this public website. Operational details that are not yet confirmed are marked [To be finalized].
Who can use SchoolVan?
Parents and drivers use the SchoolVan mobile app. Schools use a separate admin environment. This public website is for information only and does not provide user login.
How does live tracking work?
When a trip is active, the mobile app can show live trip information and location to assigned parents. Tracking is a product feature of the app, not of this website.
Do parents need to operate the app continuously?
Parents do not need to operate this website. In the mobile app, parents can follow an assigned journey when a trip is active. Exact notification and background behaviour: [To be finalized].
What happens if live location is temporarily unavailable?
Live location and trip status can be delayed or temporarily unavailable because of connectivity, device permissions or other conditions. SchoolVan does not guarantee continuous tracking or arrival times.
How do drivers use SchoolVan?
Drivers sign in to the SchoolVan mobile app with phone verification and use it for assigned trips. Trip actions are designed to stay simple while a journey is underway.
How can schools participate?
Schools use SchoolVan to connect students, parents, drivers and vehicles. Operational setup is handled in a separate admin environment, not on this public website. Business contact details: [To be finalized].
How do I request help?
Use the Contact page. A contact form is available, but message delivery is not enabled yet. Dedicated support channels: [To be finalized].
How can I request account deletion?
Users may request deletion of a SchoolVan account and associated personal data. The deletion process is being finalized. See the Delete Account / Data page for placeholders.